Privacy Policy
Privacy Policy | Frayed Clothing
Last updated: 7 November 2025
Frayed Clothing (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or make a purchase.
By using our website, you agree to the practices described below.
Information We Collect
Information We Collect
Personal information: name, email address, postal address, phone number (provided at checkout or when contacting us)
Order information: products purchased, payment method (processed securely by third-party providers), delivery details
Technical data: IP address, browser type, device information, cookies and usage data for site functionality and analytics
We do not store full payment card details. Payments are processed securely by trusted payment gateways (e.g., PayPal, Stripe, Shopify Payments).
How We Use Your Information
We collect and use your information to:
Process and deliver your orders
Provide customer support
Improve our website and shopping experience
Send order updates and important service messages
Prevent fraud and keep our website secure
We only send marketing emails if you opt-in. You can unsubscribe at any time.
Sharing Your Information
We do not sell or rent your personal data.
We may share limited information with trusted third parties solely to provide our services, such as:
Payment processors
Printing and fulfilment partners (to manufacture and ship your order)
Shipping carriers
Website and email service providers
These partners only receive the information necessary to fulfil their duties.
Data Storage & Security
We use industry-standard security measures to protect your data. While we take reasonable precautions, no online transmission is 100% secure.
Data is stored only as long as needed to fulfil orders, meet legal requirements, and support our operations.
Your Rights (UK GDPR)